In a Fast company article titled Sales Lead Generation Techniques, Dan Edmonson says that “many businesses nowadays are employing live chat support operators to communicate with their customers instantly. Many customers are reluctant to enter their contact information into a lead form for the fear of being hounded by telemarketers. You can reach out to these prospects by offering live chat to answer their immediate questions.”
We agree with Dan that in some circumstances contact information forms can become a barrier to new customer sign-ups and lead generation. That's why we made sure you can implement and manage gepo's “Live Chat” on your website with just three steps. You can read our recent blog article “Add Live Chat On Every Page Of Your Website” and watch our short video on adding gepo's Live Chat to your website.
We developed gepo's Live Chat as a business tool, not a social application. Powow records all IM Chat conversations against the participants and saves the full transcript (including any attachments exchanged during the session) so that you can refer back to it and take the appropriate actions.
For more information about Powow Live Chat and our web-based business software visit our website http://www.tactic247.com
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